HOW DO I TRACK MY ORDER?
You will receive an email confirmation with your tracking number.
WHAT IS THE FREIGHT COST TO SHIP MY ORDER?
All freight costs are included in the price of the product. There will not be any additional freight charge
HOW DO ZYLINA PRODUCTS SHIP?
Most Zylina products will travel UPS Ground and ship within 24 hours. UPS orders generally arrive in 2 to 5 days (distance from Dallas, Texas determines transit time with UPS. Some Zylina items (Green House / Chicken Coops) are in multiple boxes and ship on a pallet within 2 business days of order receipt. These items usually arrive between 3 and 7 days.
ARE THERE ANY LIMITATIONS TO SHIPMENT DESTINATIONS?
Unfortunately, Zylina products do not ship outside of the lower 48 states. In addition, Zylina does not ship to PO boxes.
HOW DO I ASSEMBLE THE PRODUCTS?
Assembly instructions are included with every product and pdf documents of the instructions are also available on the Zylina website in the product pages. In addition, many of the Zylina products have assembly videos on Youtube (search "Zylina Assembly"). You will need a drill with a phillips head bit to assemble the products.
HOW CAN I EXTEND THE LIFE OF MY PRODUCT?
All of the products are pre-treated to extend the life of the product but the application of a sealer like Minwax will also help further extend the life of the product, especially in areas with highly varied weather.
WHAT TYPE OF WOOD IS USED TO CONSTRUCT THE PRODUCTS?
Zylina products are constructed primarily with Cypress wood.
HOW CAN I CONTACT ZYLINA?
The most efficient way to reach Zylina is to email firstname.lastname@example.org. You can also reach Zylina at 800-297-6176.